Careers | F & B Service Manager
Careers | F & B Service Manager

Careers | F & B Service Manager

F & B Service Manager

Current Openings: 2

Your Role:

As a food and beverage service manager you will be responsible for managing all F & B operations and for delivering an excellent guest experience. Candidate should be able to forecast, plan and manage all F & B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Your responsibilities will include:

  • Manage all F & B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers needs and respond proactively to all of their concerns
  • Lead F & B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI's, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity

Please additionally note that as an executive of AM Hotel Kollection, we believe in multi-tasking and ensuring that the food presentation and food taste are exceptionally good as per dish and menu. Receiving positive guest/Customer feedback on continuous basis is a key deliverable. All executives work as per internal set goals, hence you will work closely with the AM Hotel Kollection head office and will take part in any activity that the head office may deem necessary. Please note that in line of same activity, you may also be required to share your expertise with other AM Hotel Kollection partner hotels.

Skills & Requirements:

  • Hotel Management and/or skill relevant education preferred
  • Pleasing personality and good communication skills
  • Computer dexterity: MS Office (Word, Excel, PPT)
  • Prior experience in position of application - two years in the same role.
  • Must be open to joining at any of the AM Hotel Kollection locations (AM Hotel Kollection is now at 11 locations & growing)