Careers | Housekeeping – Supervisor
Restaurant Manager (Service)
Current Openings: 2 | Location: Panchkula, Gurgaon
Your Role:
As a Housekeeping Supervisor you are responsible for ensuring that the hotel maintains high cleanliness standards and provides a positive experience for guests. You are responsible for managing the housekeeping team and ensuring that all aspects of the housekeeping department run smoothly. Responsibilities will include:
- Supervise and coordinate the work of housekeeping associates, including assigning tasks, providing training, and conducting performance evaluations.
- Ensure that all guest rooms, public areas, and back-of-house spaces meet established cleanliness and maintenance standards.
- Monitor and manage the inventory of cleaning supplies, linens, and guest amenities. Place orders as needed.
- Conduct regular inspections of guest rooms and common areas to ensure they meet quality standards and are properly maintained.
- Create and manage work schedules for housekeeping staff, taking into account occupancy levels and special requests.
- Address guest concerns and requests related to housekeeping, ensuring their satisfaction and comfort.
- Train new housekeeping associates on cleaning techniques, safety procedures, and hotel policies.
- Maintain records of room status, maintenance requests, lost and found items, and other relevant data. Report any maintenance or repair issues to the maintenance department.
- Assist in the budgeting process by providing input on labor and supply costs related to housekeeping.
- Ensure compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment. Address any safety concerns promptly.
- Maintain effective communication with other hotel departments to ensure the smooth flow of operations and guest services.
Skills & Requirements:
- Hotel Management and/or skill relevant education preferred
- Pleasing personality and good communication skills
- Computer dexterity: MS Office (Word, Excel, PPT)
- Prior relevant hospitality experience in position of application.
Must be open to joining at any of the AM Hotel Kollection locations (AM Hotel Kollection is now at 11 locations & growing)